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Aavelin - Frequently Asked Questions
Playback - Audio & Video
| The screen is blank
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With the power off, attach a VGA monitor to the Aavelin's 15-pin connection. Power the unit on. If nothing appears on the VGA screen, contact MagicBox directly for further assistance. If boot screen appears, here are some possible symptoms and causes:
1. Stuck at 'mismatched date/time' message - system CMOS battery is likely failing.
2. "Graphics card is not supported...." message - operating system error.
3. Desktop displays with blue Aavelin graphic and icons, then goes black.
In all cases, locate a PS/2 or USB keyboard & mouse, connect them to the Aavelin system, and contact MagicBox support for further assistance.
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| The picture looks fine usually but sometimes "freaks out" and flashes or flickers. Usually it will correct itself.
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Check the resolution of your project (Project Properties->Page Defaults, within Aavelin Composer). The Aavelin supports only 640x480 on composite and s-video outputs - higher resolutions may cause this behavior. If your project is 640x480 and the problem persists, contact MagicBox directly.
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| I have nothing on-screen but a rectangle that moves and changes color
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| This is what the Aavelin displays when it has no valid content, meaning no pages currently scheduled to display. This can also occur in situations where the version of Aavelin Composer does not match the version of software on the Aavelin player unit (visible next to the on-screen menu after pressing the 'menu' key).
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